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Resources

Helpful information in one place

Common questions we're asked, plus trusted places to find official information about the NDIS and disability supports in Queensland.

Ask Us a Question

Common questions

Questions we're often asked

  • Do I need an NDIS plan to access support?

    Many of the people we support are NDIS participants, and we can work with self-managed, plan-managed and NDIA-managed plans. If you are not sure where you sit, give us a call and we will talk it through with you.

  • Which areas do you cover?

    We support people across the Sunshine Coast, Queensland and surrounding communities. If you are just outside our usual area, please ask — we will let you know honestly whether we can help.

  • How do you match support workers?

    We take time to understand your personality, interests, communication style and goals before introducing anyone. We match people, not rosters, and if the fit is not right we will keep working until it is.

  • Can my family be involved?

    Absolutely. Families and carers are valued partners at every stage, and we also work alongside support coordinators and allied health professionals where you would like us to.

  • What happens at the first conversation?

    Mostly we listen. We will ask about what you enjoy, what you would like to work towards, and the kind of support that feels comfortable — there is no obligation to commit to anything.

Useful links

Official information sources

These links open external websites that are not run by Impressions Choice Support.

Let’s Talk

Whether you’re looking for individual supports, early intervention, developmental education, community participation or unique holiday experiences, we’d love to hear from you.

Let’s create supports that are as unique as you are.

Phone 0437 549 600 Email admin@icsupport.com.au
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